Directly click on "Start" in the left panel. If it is running, that means the problem is not caused by the service.īut if you cannot see the "Running" at the "Status" column, you need to start the service. Just go to "Control Panel > Administrative Tools > Service" to check the status of the service. So it is also necessary to check the status of this service. Sometimes the connection failure might be caused by the closed Apple Mobile Device Service. Make Sure the Apple Mobile Device Service is Started ( Click to know more details about "Trust or Don't Trust a computer". If you accidentally click the "Don't Trust" button when it pops up, just re-connect the device to solve the problem. Otherwise, the connecting process will stop. Supposed that there is a window pops up on your iDevice and asks you whether to trust the computer after you connect the device, you should tap on "Trust" button in the "Trust This Computer" window in this case. Ensure You Have Trusted the Computer on iDevice If it still doesn't work after switching to another USB port and cable, you can attempt to disconnect all the USB connected devices except for your mouse and keyboard. Hence, you are suggested to connect your iDevice to other USB ports with other USB cables. It is likely that the USB ports or cables you used is broken or unavailable. If there is any update available, you should go with the prompts to upgrade iTunes. If you have installed iTunes but it cannot recognize your device, you can try to install the latest iTunes ( iTunes 64-bit version of Windows or iTunes 32-bit version of Windows) on your computer or you can click "Help" > "Check for Updates" to check the iTunes version. Ensure the Device is Successfully Recognized by iTunes If you find that there is something wrong with the license code after using the old version, you can contact our support team via to change the code. MobiKin Assistant for iOS (Windows version) Supposed that your device is running under iOS 4.0, you can try to download the older version of the software. If the version is iOS 4.0 or above, then you can go on to find other solutions. Go to "Settings > General > About > Version" on your device to inspect the iOS version. So when the iDevice fails to connect, you can attempt to check the version of your device. To complete the connection successfully, the iOS version of your device must be 4.0 or above. Make Sure the iOS Version of Your Device is 4.0 or Above So the first thing you should do is to make sure your iOS device is running properly. It is doubtless that the computer as well as the program cannot detect the iDevice that is working improperly. 8 Solutions to Fix the Failure of iDevice Connection The Latest iTunes Installed But Still Failed to Detect iDevice?
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